Free retrospective billing review · Staffing

The hours were worked.
Was the client billed?

Rate Ops reviews a recent period of approved timesheets, client rate cards, and invoices. You get a clear view of where billing may have fallen short before you change anything.

Start a Rate Ops review

No system connection. No automated billing. A practical, human-reviewed starting point for your agency.

Human review before any actionYour files stay in your controlBuilt for staffing operations
The review

Find the items routine billing work can miss.

The aim is not to replace your billing team. It is to give that team a focused list of items that deserve a second look.

01

Approved hours

Compare approved time against the hours that made it into billing.

02

Client terms

Check regular, overtime, and other bill rates against the relevant rate card.

03

Invoice trail

Trace the reviewed item to its invoice record or flag it as needing investigation.

04

Owner decision

Present findings for your approval. Nothing is sent or changed without your team.

Illustrative output

Clear enough to act on.

A concise review surfaces the line items that need an owner’s attention, rather than adding another dashboard.

Fictional sample data · Not a customer result

Sample billing review

SAMPLE OUTPUT
AssignmentClientApproved hoursInvoice statusReview signalAmount to check
WK-10418Harbor Components46.5Partially billedHours mismatch$372
WK-10442Northline Packaging52.0InvoicedOvertime rate check$216
WK-10467Westfield Distribution40.0Not foundInvoice trail missing$640
WK-10488Summit Assembly44.0InvoicedRate card review$176

Your findings depend on your own exports, rate cards, and a human review. This example only shows the format of a review.

How it works

A low-lift way to start.

STEP 01

Share a recent period.

We agree on the small set of exports needed for a review, usually timesheets, invoices, and rate information.

STEP 02

Review the exceptions.

We reconcile the files and organize the items that need verification by someone who knows the account.

STEP 03

Choose the next move.

You receive the findings. Your team decides what to correct, invoice, follow up on, or leave alone.

Start here

See whether a review fits your agency.

Tell Graham a little about your billing workflow. If it is a reasonable fit, he will reply with the simplest next step.

This starts a review conversation. It does not create an account, connect to your systems, or send anything to a client.